My iMac is freezing with a coloured ball on the screen. I can access any material and all I can do is switch it off, resulting in lost work. Jermipersal.
iMac (27-inch, Late 2012)
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Shut down your Mac and restart it in "Safe Mode". To learn how to do that please read: Try safe mode if your Mac doesn't finish starting up.
Determine if the same problems exist while operating in that mode, or not.
Then, restart normally. If the same problem returns, please read the section If an issue doesn't happen in safe mode for Apple's recommended actions.
My iMac has been freezing lately. There is a coloured ball on screen and I cant do anything other than turn it off and reboot it loosing all my work. Can anyone help?
